Maranoa Regional Council's Customer Service Charter describes our organisation's commitment to delivering high quality service to our customers and clients. The Charter explains the level of service you can expect to receive when you deal with us.
Our Customer Service Charter sets out in plain language:
- Our service targets
- How service levels will be measured
- What you can do if we don't meet our service targets and levels
If you have any queries regarding our Customer Service Charter, please contact Council.
Should you not be satisfied with Council's response to a request or complaint, a review body such as the Queensland Ombudsman may be able to help.
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